Shipping policy

Shipping Policy

Thank you for shopping with Nexcartstore. Please read our shipping policy carefully to understand how we process and deliver orders.

📦 Order Processing Time

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume or unforeseen delays, shipping may take additional time. Customers will be notified via WhatsApp/SMS or email.

🚚 Shipping & Delivery Time

  • Estimated delivery time: 3–7 business days depending on your location.

  • Delivery times may vary due to courier delays, weather conditions, or remote locations.

💰 Shipping Charges

  • Free Shipping on selected products and promotions.

  • Shipping charges (if any) will be clearly shown at checkout before payment.

💵 Cash on Delivery (COD)

  • COD is available on eligible products and locations.

  • Please keep the exact cash amount ready at the time of delivery.

  • Our team may contact you to confirm COD orders before dispatch.

📍 Shipping Locations

  • We currently ship to selected regions only.

  • If your location is not serviceable, you will be notified during checkout or contacted by our support team.

📦 Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.

  • You can track your order using the provided tracking link.

❌ Undelivered / Returned Orders (RTO)

  • If an order is returned due to incorrect address, unavailability, or refusal to accept delivery, reshipping charges may apply.

  • Repeated COD order refusals may result in COD restriction for future orders.

📞 Contact Us

For any shipping-related queries, contact us at:

Nexcartstore reserves the right to update this shipping policy at any time without prior notice.